Terms and Conditions
Effective Date: January 1, 2020
Welcome to CQ Concepts. By accessing or purchasing from our website www.cqconcepts.com, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Company Overview
CQ Concepts, based in Ringwood, IL, is a supplier and repackager of specialty chemical products. All products sold are for lawful and appropriate use only. Purchases from this site are subject to these Terms & Conditions.
2. Product Use Disclaimer
All products must be used only for their intended and commonly accepted applications. CQ Concepts is not liable or responsible for any misuse, mishandling, or unintended applications of its products. It is the sole responsibility of the customer to ensure that the product is suitable for their intended use and that it is handled in accordance with all applicable safety standards and regulations.
3. Refunds and Returns Policy
- You must contact CQ Concepts directly before filing any claim with a shipping company.
- Returns or refunds will be considered only after we have been notified and had the opportunity to resolve the issue.
- Unauthorized chargebacks or shipping disputes without prior contact may result in account suspension or further action.
Due to the nature of chemical goods, returns may not be accepted unless there is a verified defect or shipment error.
4. Limitation of Liability
In no event shall CQ Concepts be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products sold on our site. All responsibility for proper handling, storage, and usage lies with the buyer. Products must not be repurposed or reformulated in any manner inconsistent with their labeling or common industrial applications.
5. Privacy and Cookies
CQ Concepts respects your privacy and is committed to protecting your personal information.
- We may collect standard information such as your name, contact details, shipping address, and purchase history to process orders and enhance your customer experience.
- Your data will never be sold or shared with third parties except as required to process orders or comply with legal obligations.
- Cookies are used on our website to provide essential site functionality and analytics. By using the site, you consent to the use of cookies in accordance with this policy.
You can adjust your cookie preferences in your browser settings.
6. Intellectual Property
All content on this website—including text, images, product descriptions, branding, and logos—is the property of CQ Concepts or its licensors. Unauthorized use or reproduction is prohibited.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in McHenry County, IL.
8. Changes to These Terms
CQ Concepts reserves the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon being posted on the website.
9. Contact Us
Email: info@cqconcepts.com
Address: Ringwood, IL
Website: www.cqconcepts.com
